Terms of Service

Last updated: December 10, 2025

Welcome to FeedBetter. These Terms of Service ("Terms") govern your access to and use of the FeedBetter website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website or using our services, you confirm that you are at least 18 years old and have the legal authority to enter into these Terms. If you are using our services on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Description of Services

FeedBetter provides product feed auditing, optimization, and automation services for ecommerce merchants. Our services include:

  • Commerce Density Score assessment
  • Product feed analysis and recommendations
  • Data integration setup and automation
  • Ongoing monitoring and scheduled audits

3. Account Registration

To access certain features of our services, you may need to create an account. You agree to:

  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • Promptly update your account information as needed
  • Accept responsibility for all activities that occur under your account

4. Data Access and Permissions

To provide our services, you grant us permission to access your product data through authorized integrations (such as Shopify API access). You represent that you have the right to grant such access and that the data does not violate any third-party rights.

5. Acceptable Use

You agree not to:

  • Use our services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services or servers
  • Reverse engineer or attempt to extract source code
  • Use automated systems to access our services without permission
  • Resell or redistribute our services without authorization

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by FeedBetter and protected by intellectual property laws. You may not copy, modify, or distribute our content without prior written consent.

7. Your Content

You retain ownership of any data and content you provide to us. By using our services, you grant us a limited license to access, process, and analyze your data solely for the purpose of providing our services to you.

8. Payment Terms

Paid services are subject to the pricing and payment terms presented at the time of purchase. All fees are non-refundable unless otherwise specified. We reserve the right to modify our pricing with reasonable notice.

9. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any part of our services at any time with reasonable notice when possible.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not warrant that our services will meet your specific requirements or that results will be accurate or reliable.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FEEDBETTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF OUR SERVICES.

12. Indemnification

You agree to indemnify and hold harmless FeedBetter and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

13. Termination

We may terminate or suspend your access to our services at any time for violation of these Terms or for any other reason with notice. Upon termination, your right to use our services will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

15. Dispute Resolution

Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If unsuccessful, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

17. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

18. Contact Information

For questions about these Terms, please contact us at:

hello@feedbetter.io